​How Do I Place An Order?
You can order online from our website, where delivery will be made to you via a trusted courier. 
If you are a retailer and are looking to order, you can do so by contacting our office. 
Do your products contain any additives?
No. All of our products are free from any additives or preservatives. Our hay, Straw, Shavings & Paper products are 100% Natural. 
Only our Jeyes cloth bedding is made from recycled Jeyes cloth. 
Which product is right for my pet?
Our handy guide can help you decide which product is perfect for your pet. If you can't find what you're looking for, please contact a member of our team, and we will do our best to help you.
Can I pay for my order online?
Yes! Online payments are made through SSL Secure Shopping so you know your details are safe from fraud.
If you phone us directly to make an order then we will invoice you for the order and provide details of how to make your payment.
Can I return my items if i'm not happy?
If you are not completly satisfied with your order. Please contact our team, and we will exchange. 
What packaging will my order arrive in?
All products are own branded as seen in our products section. 
Is your packaging recyclable?
Yes! Our packaging can be recycled along with carrier bags. Check local availability.